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These efforts also resulted in the Federal E-Government Strategy issued
by OMB in February 2002. The E-Government strategy emphasizes the need to
reform government operations according to three principles:
- Citizen-centered, not bureaucracy-centered
- Results-oriented, and
- Market-based, actively promoting innovation. 2
The Administration is committed to advancing the E-Government strategy
by supporting multi-agency projects that improve citizen services and yield
performance gains. The key objectives of the strategy are as follows:
- Recommend highest payoff cross-agency initiatives that can be rapidly
developed
- Identify key barriers to the Federal government’s becoming a
citizen-centered E-Government and implement the actions necessary to overcome
these barriers
- Develop a technology framework that provides integration of
government services and information
FEDERAL ENTERPRISE
ARCHITECTURE
To further the E-Government strategy, the Administration established the
Federal Enterprise Architecture Program Management Office (FEA-PMO) to address
the lack of a Federal enterprise architecture. The FEA-PMO collected and
analyzed high-level business architecture information across the Federal
government to capture and build on the architecture work of the E-Government
Task Force. Version 1.0 of the Business Reference Model (BRM) consists of 35
lines of business and 137 sub-functions. The BRM provides a standardized
framework for understanding the government’s operations and facilitates
identification of opportunities to collaborate across agency boundaries.
Ultimately, the following additional Federal Enterprise Architecture
(FEA) reference models will complement the BRM:
- Performance Reference Model - identifying common performance
measurements
- Service Component Reference Model - identifying capabilities and
functionality
- Technical Reference Model - identifying IT services and
standards
- Data Reference Model - identifying common data definitions.
Together, these reference models will serve as a unifying set of
standards for achieving consistent, Federal government-wide progress by using
technology to improve performance. DOL will continue to align with the FEA
reference model framework as other reference models are released. Appendix C
provides an overview of the BRM.
Figure 1 illustrates the process of mapping the FEA BRM to functions and
applications within DOL. The starting point of the example is the line of
business called social services from the FEA BRM (top left of diagram). This is
mapped to Federal sub-functions, in this case, to monetary benefits. In the
next step, the Federal sub-function of monetary benefits is linked to the DOL
business function of administering and providing benefits. Finally, the DOL
business function of administering and providing benefits is linked to specific
DOL applications that support that function. Going through this mapping process
enables DOL to link specific IT investments to
the FEA.
2 Implementing the President’s Management Agenda for
E-Government, E-Government Strategy, Simplified Delivery of Services to
Citizens, Office of Management and Budget, February 27, 2002, p. 3
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