If I am a FECA claimant who has been impacted by Hurricane Katrina, how do I contact OWCP regarding my existing FECA claim?
If you receive Federal Employees’ Compensation benefits and your mailing address, medical care, or compensation payments have been impacted by hurricane Katrina, you may contact your OWCP office toll free at: (866) 726-4499. When prompted to select an option:
if you normally reside in Louisiana, press 1
if you normally reside in Mississippi, Alabama, or Florida, press 2
You may also contact your local OWCP office directly at the numbers shown below.
Alabama, Florida and Mississippi residents contact:
Jacksonville district office
Telephone: (904) 357-4777
Fax: (904) 357-4779
Louisiana residents may contact:
Dallas district office
Telephone: (972) 850-2300
Fax: (972) 850-2304
How do I continue to receive compensation payments if my mailing address or banking information has been affected by Hurricane Katrina?
If you were receiving a paper check at a mailing address that has been affected by the hurricane, please contact your local OWCP district office by telephone with your new contact information. You will need to provide the following in order for us to update our records: Address of Record; Social Security Number; Date of Birth; Date of Injury; and Temporary Address (where the check should be sent).
If you were receiving compensation by electronic fund transfer (EFT) and your financial institution has been impacted by the hurricane, please fax your new account information to your local OWCP district office. We will need your new bank account and routing number from the financial institution in order to update our records. We will also need your Case File Number or Social Security Number and Date of Birth.
How do I obtain medical care for my work-related condition if I am unable to see my OWCP approved physician of record?
If you are unable to see your treating physician due to the hurricane, you may seek treatment from another licensed medical care provider. OPM is encouraging Federal Employees Health Benefit (FEHB) plans to cover treatment for work-related conditions (OPM Benefits Administration Letter 05-203, issued 08/31/05). At a later date, your FEHB plan will submit a reimbursement request to OWCP. Medical care providers should contact your FEHB plan to verify their ability to submit charges for treatment of your work-related condition.
In the event that your FEHB plan is not participating in this effort, you may still seek treatment at OWCP expense. New medical care providers with questions regarding authorization may contact your local OWCP district office for assistance. We will need your Case File Number or Social Security Number and Date of Birth.
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