Key Topic: Training and Capacity Building for Management and Supervisors
Photo Credit: Aleksey_Pexels
What topics should training and capacity building cover?
- Proper use of authority.
- Communication skills to motivate workers and communicate accomplishments, needs, skills, and talents of workers to management.
- Team-building skills.
- How to train first-tier suppliers to ensure their compliance with the code of conduct.
- How to audit of first-tier suppliers.
- How to draft, implement, and follow up on corrective action plans.
- How to report on supplier’s worker-driven social compliance performance.
- Disclosures of number of subcontractors at specified tier(s) of supply chains.
- Vendor or agent incentives for strong worker-driven social compliance.
- “Red flags” or indicators of child labor, forced labor, and human trafficking, including but not limited to abuse of vulnerability, excessive overtime, restriction of movement, and retention of identity documents.
- The standards included in the company’s Code of Conduct.
- A comprehensive overview of the company’s social compliance system, showing all components and how they fit together, to help everyone understand their part in the system.
- Company expectations for each component of the system, who is responsible for which components, and how to hold them accountable.
- What to expect from an audit, and how audit data are independently verified.
- The company’s remediation policies and procedures.
- Workplace values, including mutual respect and honesty.
- The company’s public reporting process, including timeline and methodology.
- Opportunities for input, including grievance mechanisms.
Step 4: Communicate and Train Across a Supply Chain
